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Shipping Information

We aim to post all orders within 1-3 days days (Mon to Friday).

Shipping is charged at a flat rate of £3.95 for each order.

We use 1st Class Royal Mail postal service for the majority of our orders, however, on some occasions when an order is larger than a standard 2 kilo package we may choose to send it 2nd Class Royal mail or use My Hermes Courier Service.

We will use all reasonable endeavours to ensure these times are met, but cannot be held responsible for despatched parcels delayed by third parties, for example due to poor weather conditions

If you do not receive your order within 5-10 working days from the date of despatch, please contact us at hello@mooch-london.com

If your order is returned to us due to several failed delivery attempts, non-collection or an insufficient/incorrect address, we cannot refund any shipping costs. We can not be held responsible if you provide an incorrect address at time of checkout.

Large volume orders may be subject to additional shipping charges. This will be discussed with you prior to your order being dispatched

 

MOOCH, NORTHFIELDS & MINI MOOCH

88 & 90 Northfield Avenue, Ealing, W13 9RT

Mon-Sat: 9.30-5.30 |

Sun: 10-4

Call: 0208 932 1745 / 0208 840 2579

MOOCH, BARNES

3 Barnes High Street, London, SW13 9LB

Mon-Sat: 9.30-5.30 |

Sun: 10-4

Call: 020 3166 3095

MOOCH, PITSHANGER

120 Pitshanger Lane, Ealing, W5 1QP

Mon-Sat: 9.30-5.30 |

Sun: 10-4

Call: 0208 997 4432